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About

Talk Shop, a full-service, integrated communications agency, is expanding our social team with the addition of a Social Account Manager in our Toronto office. Leaders in traditional media relations, digital marketing, social media and experiential marketing, we work with brands looking to engage consumers, media, social and influencer marketing differently.

The Social Account Manager will join Talk Shop’s most rapidly growing division, contributing not only to client objectives, but to the growth of this business unit. The person in this role will lead digital content and execution strategy for a portfolio of clients, manage workflow and client communications, and oversee a team of social account associates.

Successful candidates will have a strong background in social content strategy, understanding of digital marketing elements such as SEO, SEM and more, and a solid grasp of targeting and tactics within Google and Programmatic Advertising. Ability to thrive in a fast-paced and multi-faceted business environment and being comfortable in the “grey” are a must. Excellent copywriting and editing skills, a strategic brain, and a passion for staying current with digital and social trends are non-negotiable.

Responsibilities

  • Oversee social content strategy for a portfolio of clients including: social media audits, channel strategy/content plans, visual asset recommendations, ongoing content calendars and reporting
  • Understanding of various elements in digital marketing such as websites, SEO, video, SEM and social media – well enough to select and recommend the right strategic tactics for our clients
  • Solid grasp of targeting and tactics within Google Ads, Bing Ads, and paid social advertising (Facebook/Instagram, YouTube, LinkedIn, etc.) in order to guide teams working on their daily execution
  • Oversee production of visual assets for all social clients (photo/ video/ graphics)
  • Day-to-day management of Account Associates – workflow management, content planning, editing, support, including with execution as needed, and guidance as required
  • Oversee client services for all social clients – client communications, check-ins, reporting, status reports etc.
  • Plan, execute and oversee paid campaigns for clients
  • Liaise between core PR account teams and social team
  • Monthly reporting to clients

Requirements

  • 4+ years of social media/digital marketing experience
  • 3+ years’ experience developing and leading social content strategy
  • Strong copywriting skills
  • Knowledge of paid social as well as paid digital campaign planning and execution within Facebook, Instagram, YouTube, LinkedIn, Google Ads, Bing Ads, and some programmatic experience
  • Experience leading and developing a team
  • Client/service-oriented – experience working in an agency setting considered an asset
  • Ability to manage multiple team members, including creative resources (writers/designers/photographers) client relationships, and internal projects
  • Experience with organizational and team performance management
  • Ability to add structure and prioritize issues
  • Organized and able to manage multiple tasks simultaneously with a high level of attention to detail
  • Photography/videography skills considered an asset

Compensation & Benefits

Compensation will be dependent on relevant experience. After 3 months of employment, the individual will be entitled to Talk Shop’s comprehensive benefits program, which includes:

  • Enrollment in an extended health, vision/dental plan
  • 3 weeks paid vacation
  • 1 work from home day/month
  • Sick days and personal days
  • Partial mobile phone reimbursement

Responsibilities

We’ve got an awesome group of talented people making some pretty great stuff, and we’re looking to grow the team. We need someone that understands how to blend form and function to create beautiful and useable experiences. We work on a huge variety of projects, designing everything from financial applications to stadiums, but this role will focus on digital experiences.

Requirements

  • A portfolio demonstrating exceptional creative and aesthetic sensibilities
  • Experience designing responsive, mobile-first interfaces
  • The ability to present work clearly and provide a rationale for design decisions
  • An entrepreneurial mind-set and enthusiasm for solving design challenges with elegance and efficiency
  • At least 1 year of experience but we’re open to senior candidates as well

Responsibilities

  • Responsible for maintaining the app as well as implementing enhancements like payment integrations (Masterpass Wallet), in order to keep App & web’s capabilities in sync.
  • Represent Publicis Sapient in client meetings and interact regularly with client Product Managers
  • Work with cross-functional team members to clarify requirements/deliverables, define functional specs, develop sound technical solutions and provide accurate level of effort estimates for new projects
  • Develop prototypes and proofs – of – concept as needed during the planning and design stages of projects
  • Develop, document, and unit test new product features and bug fixes while ensuring compatibility in all supported devices
  • Review peer written code and provide constructive feedback
  • Maintain a desire to learn new technologies and work to apply them in creative ways

Requirements

  • Hands on Objective-C and Swift development using modern architecture (MVC,MVVM,VIPER) and agile methodologies
  • Minimum 3 of years of iOS development experience.
  • Familiar with Data Structures and their usage to resolve complex problems
  • Have published at least one iOS app
  • Excellent knowledge of working with dynamic data (e.g., JSON, XML) through various interface types (e.g., REST, SOAP)
  • Experience with third party libraries and APIs (AFNetworking, Google Analytics,Facebook)
  • Familiar with Fabric/Crashlytics and usage of Crashlytics logs to fix issues in iOS app.
  • Working knowledge of Autolayout and proficient in design UI using Autolayout guidelines
  • Solid understanding of the full mobile development life cycle including design, development and publishing to AppStore.
  • Knowledge of Cocoapods & Fastlane and how both are used to deliver builds for various enviornments & configurations.
  • Must have a sense of humour and the ability to handle oneself under pressure

Responsibilities

  • Develop corporate-level brief that is inspiring with a clear call-to-action to come up with an idea that will address the client's digital portfolio
  • Focus on increasing organic revenue within the account
  • Management of inter-agency/inter-company relationships within Publicis Groupe companies
  • Set project quality and performance standards. Assesses and manages risk within, and across, multiple projects
  • Support Project Management in analyzing the key issues and risks in the program and assess business impact
  • Accountable for ensuring that team are upholding the quality on all client deliverables set forth in the brief and that we are meeting our contractual obligations to the client on all fronts MSA and SOW level
  • Plays escalation role in driving toward our quarter close results leveraging relationships where need be to ensure we achieve expected outcomes
  • Takes ownership of monthly, quarterly and annual revenue targets aligned with business goals and ensure contractual arrangements which hit the company's profit targets
  • Accountable for a thorough understanding of and the up to date maintenance of the P&L for the portfolio of business
  • Align with executives as a Strategic Trusted Advisor and assist in marketing/budgeting planning process
  • Stay abreast of client’s industry trends as well as trends in the digitally enabled world. This also includes how they affect client’s business and marketing initiatives.
  • Understand the client’s culture, capabilities, team structure, decision-making process and take decisions to ensure success for the client
  • Drive succession planning, business development and client proposals

Requirements

  • Must be from Consulting with 10+ years of experience in a client partner /account management role
  • Must have experience and understanding of digital enterprise technology solutions within the financial services industry
  • Accountability for budget or client revenue of $10mm+
  • 5+ years of client executive experience with primary accountability for peer-level client relationships at the C levels
  • Hands on experience with multiple campaign lifecycles from business development to final delivery
  • Meet general client services requirements: Build relationships with both clients and partner agencies, grow account, financial needs; budgets/contracts, etc.
  • Be familiar with Adobe AEM and Microsoft to be able to have conversations with the client and team
  • Experience working with multiple agencies would be preference – be able to understand the politics that goes along with this
  • Be able to communicate/be a leader to/with both North American and India teams

Responsibilities

  • Understands the process from A to Z; not only how things get done, but why. Is active vs. passive in their pursuit of this knowledge
  • Understands simple agency financial management (revenue, expenses, profit)
  • Works with Account Executive or Project Manager to proactively anticipate budget issues
  • Accurately prepares and issues all status, contact reports, meeting notes and budget reports and issues them to the client and agency team
  • Helps monitors timelines and budgets on projects, alerting supervisor of any potential problems
  • Maintains and is the keeper of all relevant brand information (e.g. client/agency briefs, reels, timing, plans, estimates, reconciliations, research results, etc.).
  • Helps the Account Executive set up all client and internal meetings, ensuring reference documents are available and all necessary attendees are present
  • Understand client and agency structure; how and why decisions are made, who makes them and what’s important to them
  • Focuses on delivery and understanding the importance of managing client expectations
  • Helps to proof read all presentations, layouts and final art to ensure accuracy
  • Manage the administration aspects of projects (opening dockets, status reports, client lists, updating brand bible)
  • Assist in research preparation if needed
  • Develop and maintain good working relationships with agency partners and all agency departments (creative, production, project management, studio, media, finance) through their delivery and focus on detail
  • Play a support role in the agency’s pursuit of new business

Requirements

  • Curious, has a can-do attitude
  • Strong people skills, team player
  • Ability to communicate in a business-like manner
  • Willingness to learn presentation skills
  • Proficient in Microsoft Office and Acrobat Pro
  • University degree with an aptitude for science
  • Career development plan: Account Executive

Responsibilities

  • Clearly summarize all communication with client (contact reports) and communicate key decisions to the team
  • Prepare for all client and internal meetings, ensuring reference documents are available and all necessary attendees are present
  • Learn the client’s business and competitive landscape and be prepared to participate in client meetings
  • Help prepare POVs as required through online research
  • Develop presentation decks to communicate with clients and other parties
  • Works with the account director to develop tactical briefing documents and brief the creative team on projects
  • Help the Account Director manage all financial aspects (setting up monthly billing meetings, reading job sums, preparing job transfers, estimating tactical projects) of the account, including profitability
  • Assist in research preparation, attend research sessions and communicate results to the team
  • Develop and maintain good working partnerships with clients, agency partners and all agency departments (creative, production, project management, studio, media, finance)
  • Play a key role in the agency’s pursuit of new business
  • Learn and follow all client processes and guidelines and ensure that all team members do as well
  • Work with Project Manager to develop and maintain all client timelines
  • Clearly summarizes meeting notes for all internal meetings and distributes to the team
  • Assists in strategic planning preparation and strategy sessions as required
  • Attend and participate in studio briefings as needed

Requirements

  • 2-3 years of relevant Agency experience.
  • A post-secondary degree or diploma.
  • Experience in, or with, Pharmaceutical companies. U.S. experience a definite asset.
  • A background which includes Science or Health.
  • Curious, not afraid to research
  • Strong people skills, team player
  • Good business writing skills
  • Good presentation skills (or willingness to learn)
  • Familiar with agency process, client procedures, agency roles and responsibilities
  • Proficient in Microsoft Office and Acrobat Pro

Responsibilities

  • Act as key contact to clients, continually fostering client-agency relationships to build trust and become a valuable resource to clients
  • Immerses self in client’s business and not only champions stellar, business-building ideas but knows how to effectively collaborate to bring those ideas to life
  • Establishes effective balance of advisory and advocacy skills with clients and team
  • Identifies opportunities to help grow direct reports and advance them to the next level
  • Provide strategic guidance to clients on an ongoing basis; anticipate and address clients’ needs
  • Develop and drive proactive plans, strategies and client recommendations
  • Manage a wide range of competing priorities while ensuring the team meets all its deadlines and manages projects within prescribed budgets

Requirements

  • Integrated production experience (broadcast, digital, CRM and/or XM a strong asset)
  • Has charisma, a positive attitude, adaptability and the ability to multi-task
  • Demonstrates effective communication and creative problem-solving skills
  • Has excellent oral, written, interpersonal and analytical skills
  • Enthusiastic about businesses beyond traditional marketing aspects
  • Sees the big picture and has the vision to drive big ideas
  • Has 5-8 years of relevant industry experience
  • Bachelor’s degree or similar post-secondary education an asset

Responsibilities

We are looking for an experienced client services professional to join our team supporting our Health & Pharmaceutical Clients. Role of the Account Supervisor is a strong partner to their clients, Account, Creative & Strategy Directors, as they have a clear understanding of where the client’s business needs to be, and how their team can help deliver. In addition, they plays a vital role in the training and development of the Account Executive and/or Account Coordinator:

  • Day to day account lead on all brand activities
  • Approaches creative with enthusiasm and stimulates creative thinking with their clients and agency team.
  • Ensures agency systems and procedures are adhered to and/or improved to ensure client expectations are fulfilled while agency profitability is protected.
  • Works with the account director to develop tactical briefing documents and brief the project management and creative team on projects
  • Proactively consults with key departments and divisions to keep them informed of upcoming workload; keeps account lead informed so there are no surprises.
  • Has a sense of fiscal responsibility, works with the account executive, project manager and finance manager to keep the fiscal side of the account running responsibly (participating in monthly billing meetings, reading job sums, initiating change orderds, overseeing job transfers and estimate process) and assists the Account Director in developing scopes of work.
  • Contributes to new business pitches, as needed.
  • Attend research sessions, assesses and analyzes primary and secondary research and develop appropriate recommendations as needed.
  • Prepares team for Springboard sessions, sharing target audience, product and competitive information, while identifying potential client issues and offering solutions/uncovering opportunities.
  • Collaborates with Account Director and Strategic Planners to ensure the development of provocative, single-minded communications strategies.
  • Helps to manage support staff (Account Executive, Account Coordinator)
  • Forms strong bonds with clients; earning their respect and confidence
  • Knowledgeable in both offline and online
  • Other duties as required

Requirements

  • Experience working with IBD brands either in the global or Canadian market. Such brands should include: Remicade/ Humira/ Stelara/ Xeljanz or Entyvio.
  • Have worked at least 1 year on the IBD market. Less than 1 year does not give enough understanding of the market forces
  • 3-5 years of relevant Agency experience.
  • A post-secondary degree or diploma.
  • A background which includes Science or Health.
  • Excellent English skills both written and oral communications
  • Leadership Skills
  • Communication and Presentation Skills
  • Readiness for personal responsibility
  • Entrepreneurial Thinking
  • Well developed knowledge of business practices
  • In depth knowledge of relevant industry standards
  • Experience in, or with, Pharmaceutical companies. U.S. experience a definite asset.
  • Having worked on a combination of brands – give a more comprehensive understanding of the market
  • Science background – gives a deeper understanding for the brand’s MOA and ability to compare between different classes

Responsibilities

  • Develops the main idea in conjunction with the copywriter and ensures that an individual “look” within the concept has been achieved
  • Briefing and supervision of the studio and supporting resources on individual projects for the brand
  • Creation of layouts and artwork for presentation of creative concepts through to supervision of final art or required digital file formats
  • Observation of trends in on-line advertising and communications
  • Responsible for the preparation of presentation layouts

Requirements

  • Post-Secondary education or equivalent in design with a minimum of 3+ years hands-on experience creating digital work
  • Proficient in Adobe Creative Suite
  • Proficient with HTML and CSS a plus, but not required
  • Solid portfolio of diverse projects ranging in scale and type
  • Comfort across the complete scope of the UX/UI spectrum—from sketches to wireframes, through visual design and final production
  • Able to conceptualize in RWD, with a focus on mobile first
  • Ability to explain and argue for design options, decisions, and strategies across the organization—usually to non-designers
  • Adeptness in collaborating directly with developers on fast-evolving, iterative designs
  • Continued experimentation with new tools and processes, researching new approaches and techniques
  • Flexibility in terms of process, which is evolving with every project
  • Capable of abstract and conceptual thinking in addition to beautiful execution
  • Good storyteller, communicator, and occasional copywriter
  • An eye for precision, clean design, and low-friction digital experiences
  • Front-end development experience is helpful, but not necessary
  • Prototyping skills
  • Familiarity with the Agile process
  • Good interpersonal skills and relates well to both client and internal personnel
  • Shows ability to be proactive
  • Show ability to think logically, even under pressure
  • Shows respect for agency policy and procedures

Responsibilities

  • Provides copywriting expertise
  • Generates effective and imaginative headlines and copy
  • Implements strategy
  • Understands marketing and creative strategies for assigned brands
  • Translates creative strategies into dramatic, innovative executional concepts
  • Bring ideas to life with vivid language and examples
  • Maintain copy quality control throughout all aspects of the production process for both TV and print advertising
  • Able to respond to the specific needs of a campaign with an appropriate writing style
  • Participate in market research
  • Contribute to all steps of creative process, including troubleshooting of potential problems
  • Oversee submission process for copy approval team meetings
  • Organize and prioritize deadlines for multiple projects

Requirements

  • Health & pharmaceutical client experience preferred
  • University Degree preferred
  • Superior editing, proofing, and writing skills
  • Enthusiastic about the advertising process
  • Outgoing, approachable, and a team player
  • Willing to take on any task, no matter how small
  • Multi-tasker and ability to prioritize
  • Good interpersonal skills and relates well to both client and Anderson DDB personnel
  • Good organizational skills
  • Shows ability to be proactive
  • Show ability to think logically and analytically, even under pressure
  • Shows respect for agency policy and procedures

Responsibilities

  • Works well with the Client Service and Strategic Planning teams regarding marketing and creative strategies for brand concepts, providing insight and challenging the brief as appropriate in order to raise the agency’s creative offering.
  • Collaborates with other creative staff to share learning and experience and to establish initiatives that will improve the creative product.
  • Generates and develops concepts and ideas, which meet the requirements of the brief as well as the client’s-branding standards that are of a consistently high standard.
  • Understands and accepts the need to amend, revise or redevelop campaigns in response to feedback from the creative director or clients.
  • Ensures all work is done to agreed deadlines and within budget often monitoring the progress of more junior staff.
  • Multi-tasks, working on several campaigns at once, under pressure and on tight deadlines. Is involved in the production process including casting, dealing with production companies and directors, as well as work with typographers, designers and printers.
  • Possesses excellent written and presentation skills. Is able to sell a creative idea passionately and persuasively ensuring its link to the brief.
  • Keeps up-to-date with popular culture and trends.
  • Mentors more junior talent on the creative team sharing their knowledge, experience and expertise.
  • Works well in a team, has developed a reputation for cooperation and teamwork.
  • Contributes to overall office morale, spirit, character and work quality.

Requirements

  • The ideal candidate will have 4-6 years experience and must be a highly conceptual thinker, with an understanding of strategic marketing objectives, highly versatile writing skills and the ability to turn complex briefs into clear, highly effective and insightful communications material. With a positive, forward-thinking attitude, you’ll be a natural fit for the evolving DDB culture.

Responsibilities

  • Copyedit and fact-check a variety of promotional and educational materials for physicians, other healthcare professionals, and patients across a variety of therapeutic categories
  • Work closely with account executives, copywriters, medical writers, art directors, strategists, and other team members to ensure that materials are of the highest quality
  • Assist writers and account executives with research and conduct online literature searches
  • Prepare projects for regulatory submission, including reference annotation
  • Maintain master list of references for each brand and build editorial style guides

Requirements

  • Bachelor’s degree, preferably in the sciences
  • 3-5 years’ experience copyediting in a health or pharmaceutical agency
  • Superior editing, proofreading, and writing skills
  • Knowledge of pharmaceutical advertising and US, Canadian, and global marketing regulations and submissions
  • Preferred experience in inflammatory disease (RA, IBD)
  • Familiarity with the American Medical Association style guide
  • Ability to prioritize tasks and work in a fast-paced environment
  • Meticulous eye for detail
  • Champion of process

Responsibilities

  • PM Technical Skills: Proficient in project managing via a flexible approach. Well-versed in digital development needs but understands other mediums well enough to be a strategic problem solver (print, video familiarity would be a plus)
  • SOWs: Prepares complex statements of work and work back schedules with quick turnaround time and minimal revisions. *Creates or reviews statement of work documentation; accountable for top-down and bottom-up budgets to ensure scopes accurately reflect required work effort
  • Technology: Continuously learning technology and ability to quickly adapt to new technologies
  • Agency process: Advocate and champion of agency processes. * Able to define team process, communication plan and rules of engagement and manages team adherence
  • Knowledge of healthcare is a strong plus

Tactics and Execution

  • Finances: Responsible for cost management across portfolio of projects. Provides accurate and realistic cost-to-complete estimates and forecasts for assigned projects
  • Conflict resolution: Proactively contributes to conflict resolution across channels
  • Resources: Leads resource planning
  • Vendors: Manages 3rd party vendor engagement
  • Execution: Manages production of engagements from award to completion
  • Change process: Manages change request process, identifying and documenting changes in scope
  • Internal Relationships and Team Leadership: Positive influence within department. Develops strong and positive working relationships with other departments/ stakeholders
  • Management: Mentors and directs the activity of one or more PMs
  • Culture: Promotes and contributes to business unit’s culture and environment
  • On-boarding: On boards new team members to the brand/ agency process

Relationships

  • Problem solving: Confident problem solver; willing and able to have difficult conversations
  • Relationship: Engages with client procurement staff. Builds rapport and credibility with client peer based on trust and expert counsel
  • Client process: Has intimate understanding of client processes and priorities
  • Managing expectations: Ensures that appropriate client and internal stakeholder expectations are managed
  • Communication and Writing: Lead role in ensuring timely, accurate client documentation and correspondence. Presents complex data or messages in a clear, succinct, compelling manner
  • Ensures production deliverables meet client requirements

Responsibilities

  • Lead and support analytics on projects of varying sizes and complexities: including creating automated reports and dashboards, post campaign analysis/reports, ad hoc diagnostic analysis, developing profiling/scoring models and segmentation strategies, web analytics implementation, implementing multivariate testing, and quarterly and annual performance analysis presentations with senior leadership.
  • Assist in driving strategy for customer acquisition, loyalty and conversion by developing models, personas, forecasts, scores/indices to meet short/long term client objectives/goals.
  • Interpret analytics driven insights and recommend approaches and solutions that are relative to the strategic objectives of the project and client needs.
  • Use advanced analytics techniques on large data sets for the purpose of delivering ad hoc analysis and insights; formulate analytics-enabled solutions in the digital advertising landscape.
  • Facilitate and perform consistent and reliable data collection, data enrichment, data integration and attribution processes, in addition to utilizing primary and secondary research methods.
  • Post campaign performance analysis using summary statistics and diagnostic contribution analysis across segments and variables using statistical techniques and models.
  • Creation of post campaign reports/presentations that are engaging, client-friendly, insightful, incorporating best practices in data visualization and story-telling, on an ad hoc/monthly/quarterly/yearly basis.

Requirements

  • A curious, self-starter, proactive mentality with a high ‘figure-it-out’ quotient.
  • Undergraduate degree in mathematics, computer science, engineering, business analytics or marketing science is preferred.
  • 2-4 years of full-stack analytics experience that ranges across data wrangling, data blending, data enrichment, descriptive and diagnostic data mining techniques, insights generation, and client presentations.
  • At least 1 year working experience on SQL Server, or other structured relational database platforms; and intermediate level of SQL skills.
  • Experience working with email marketing platforms such as Adobe Campaign, Exact target (Salesforce Marketing Cloud), Silver pop etc.
  • Experience with web analytics platforms such as Google Analytics/Adobe Analytics (Omniture), and a sound understanding of email/web metrics and experience with tag management platforms (DTM, GTM).
  • Working experience with data visualization platforms such as Tableau (preferred), Power BI or MicroStrategy.
  • Experience working with digital channels that include email, web, experiential, social or other channels that specifically involved customer level targeted experiences, product marketing experience is preferred.
  • Strong data visualization skills that adheres to industry established best practices, and presentation skills to simplify and package complex ideas into intuitive, decision driving client presentations.
  • Sound knowledge of CRM principles, strategies and ideologies around acquisition, conversion, loyalty, engagement, retention and attrition models, consumer journey optimizations, and lifecycle marketing.
  • Demonstrated ability to effectively communicate, prioritize, maintain focus while working on multiple complex projects.
  • Ability to be self-managed, work independently as well as to collaborate within an agile dynamic team environment.
  • Sound understanding of application of various machine learning modelling techniques to appropriate business problems.
  • Experience designing, executing and analyzing experiments using multi-variate testing methodologies (full/fractional-factorial).
  • Expert knowledge digital consumer behaviour on quantitative/qualitative research platforms.
  • Experience working with advanced analytics/machine learning platforms such as R, Python, SAS, SPSS, Alteryx, Azure ML, AWS ML; and/or SSRS and SSAS.
  • Experience with ad tech integrations for Adobe Campaign, Adobe Analytics, Adobe Target, Adobe Audience Manager, Adobe Experience Manager and Google Analytics360.
  • Experience with analytics driven cross-selling, up-selling methodologies for technology products with long product life times, and/or consumer packaged goods with short product life times.

Responsibilities

  • Work from a creative brief to generate clear and original ideas and concepts alongside an Associate Creative Director (Copywriter)
  • Produce sketches, storyboards or computer roughs to visualize concepts
  • Explain and support your thinking to team members and creative directors
  • Collaborate with team members, incorporate feedback and adapt your work with a positive attitude
  • Take creative lead on projects when appropriate
  • Balance multiple projects and manage your own time
  • Work under pressure, taking concepts to final execution within tight deadlines

Requirements

  • 7-10+ years of experience within a creative agency
  • Experience working on creatively driven broadcast campaigns is a must
  • Ability to establish great working relationships with clients
  • Advanced understanding of photography, typography, advertising and design
  • A keen eye for visual details and accuracy
  • A clear understanding of advertising, ranging from traditional to digital/social campaigns
  • Ability to help mentor junior-level creatives
  • Excellent presentation and communication skills
  • Ensure that projects are innovative, world-class and respond to client expectations

Responsibilities

  • Work from a creative brief to generate clear and original ideas and concepts alongside an Associate Creative Director (Art Director)
  • Produce scripts, all forms of ad copy, and strategic presentations to explain concepts
  • Explain and support your thinking to team members and creative directors
  • Collaborate with team members, incorporate feedback and adapt your work with a positive attitude
  • Take creative lead on projects when appropriate
  • Balance multiple projects and manage your own time
  • Work under pressure, taking concepts to final execution within tight deadlines

Requirements

  • 7-10+ years of experience within a creative agency
  • Experience working on creatively driven broadcast campaigns is a must
  • Ability to establish great working relationships with clients
  • Advanced understanding of grammar, writing styles, and popular culture
  • A keen eye for details and accuracy
  • A clear understanding of advertising, ranging from traditional to digital/social campaigns
  • Ability to help mentor junior-level creatives
  • Excellent presentation and communication skills
  • Ensure that projects are innovative, world-class and respond to client expectations

Responsibilities

  • Work from a creative brief to generate clear and original ideas and concepts alongside a Copywriter
  • Produce sketches, storyboards or computer roughs to visualize concepts
  • Explain and support your thinking to team members and creative directors
  • Collaborate with team members, incorporate feedback and adapt your work with a positive attitude
  • Take creative lead on projects when appropriate
  • Balance multiple projects and manage your own time
  • Work under pressure, taking concepts to final execution within tight deadlines

Requirements

  • 2+ years of experience within a creative agency
  • Experience working on creatively driven broadcast campaigns is a must
  • Ability to establish great working relationships with clients
  • Advanced understanding of photography, typography, advertising and design
  • A keen eye for visual details and accuracy
  • A clear understanding of advertising, ranging from traditional to digital/social campaigns
  • Ability to help mentor junior-level creatives
  • Excellent presentation and communication skills
  • Ensure that projects are innovative, world-class and respond to client expectations

Responsibilities

  • Lead talent management programs (e.g. Rewards & Recognition, Performance Reviews, Wellness, etc.).
  • Manage HR operations (onboarding, payroll, benefits, HRIS, compliance, reporting).
  • Design and implement strategic HR initiatives that will help support our growth.
  • Be Zulu’s culture champion. Align culture programs and communications with agency values.
  • Be a trusted sounding board for employees and agency leadership.
  • Partner with managers and the leadership team on employee relations.
  • Support our Talent Acquisition Specialist with recruiting when hiring is busy.

Requirements

  • 6+ years of progressive HR experience; creative agency experience would be great but is not a deal-breaker
  • Subject matter expert. CHRL preferred
  • Comfortable working with employees across all levels
  • Experience working effectively in a fast-paced, rapidly changing environment
  • Effective communication and people skills
  • Strong organizational skills and must be able to prioritize and juggle multiple tasks
  • Superior attention to detail
  • Sense of humour

Responsibilities

  • Project management oversight on social deliverables (i.e. leveraging existing client or sourced stock imagery or video to create platform-specific assets; coordinating the production with of net-new photography, animation or video content; vetting concepts pre-production against social platform best practices and terms of use, as well as obtaining legal consultation when necessary)
  • Ensuring social assets meet platform specifications and testing new formats prior to launch to ensure all best practices are being followed
  • Managing the production of HTML banners and Dynamic Banners
  • Leading small- to medium-sized integrated campaigns (i.e. TV, Content, Radio, Print, Out of Home and Experiential). Deliverable types and budgets will be based on experience
  • Supporting Senior Producers on larger integrated campaigns
  • Overseeing website maintenance
  • Supporting Senior Producers with the management of client website development and other digital/initiatives, as required
  • Working as a lead on internal projects such as press release pages, new business pages and other agency websites, as required
  • Creating and managing timelines and budgets
  • Project management (i.e. creating estimates, purchases orders, updating schedules, booking meetings, signing off on invoices, corresponding with vendors, completion reports, archiving files)
  • Working with cross-functional teams; providing oversight and support on client deliverables
  • Consulting with the creative and account teams during idea conception, and production teams through execution

Requirements

  • 2 to 4 years of experience in a producer/project management role
  • Is solutions-oriented with a positive “can-do” attitude
  • Strong interpersonal and verbal communication skills
  • Excellent organizational and written communication skills
  • Can demonstrate strong problem-solving skills & intuition
  • Is able to quickly react and adapt to changing environments
  • Is reliable, and can quickly establish trust with their team

Responsibilities

  • Under the guidance of our Executive Producer, you will oversee a range of projects (TV commercials, branded content, social media, long-form documentaties, etc.) through post-production, from initial brief to delivery.
  • You will be a key touchpoint between the agency producers and our editing team, taking briefs, estimating jobs, tracking resources/money spent and working with our Post-Production co-ordinator to book editors’ time.
  • You will manage all associated paperwork -estimates, invoices, etc.- and work closely with finance.
  • You will oversee post-production projects in a way that optimizes efficiency and profitability yet at the same time, ensures a happy and positive workplace for our talented editors.

Requirements

  • 3+ years of proven experience in a post-production environment within an agency or studio setting.
  • A solid understanding of offline editing processes.
  • Must be diligent, resourceful, meticulous and able to thrive under pressure
  • Outstanding organizational skills and attention to detail are a must
  • Must be a driver, someone who can push a project through
  • Able to communicate effectively across multiple teams with excellent written and oral communication skills.
  • Must be able to handle multiple changing priorities in a dynamic environment and understand how this impacts departmental schedules
  • Proficient computer skills are required, with particular emphasis on Microsoft Excel.

Responsibilities

  • Oversee the effective and efficient day-to-day operations of the account including the communication flow throughout the agency, clients and partners.
  • Direct and guide your team to ensure campaigns are consistently best-in-class, run smoothly and enter the market on time and on budget.
  • Collaborate with strategists, creative and production teams to craft engaging and impactful work.
  • Become a trusted advisor for our client. Know their business and competitive landscape and champion the work and business-building ideas. You are the client’s main day-to-day agency contact.
  • Champion the client within the agency. Share your knowledge and passion for the business internally. Advocate for insightful strategies that propel the client forward.
  • Provide marketing and communications leadership to internal and client stakeholders and partners.
  • Manage financial health tracking of the client along with overseeing key financial reporting documents (BCR, internal project status, estimate development, etc.) with Account Executive. Report key financial data to the agency’s senior leadership and finance departments.
  • Lead the interagency team as the AOR, ensuring the deliverable of other agencies align to the set strategic direction.
  • Supervise, train, motivate and review the performance of direct reports to ensure the highest level of performance.
  • Coordinate and execute miscellaneous projects as required in the daily running of the account.

Requirements

  • Five to seven years of agency experience.
  • Minimum of two years’ experience managing and mentoring a team.
  • Bilingual French/English – required.
  • Strong understanding of the digital landscape and its application to communications plan required.
  • High level digital production experience required.
  • Confident self-starter and critical thinker.
  • A master at crafting a well-articulated and supported point of view.
  • Experience/interest in automotive industry an asset.

Responsibilities

  • Intake briefs and delegate to Events Managers from the Marketing Services group.
  • Develop the marketing execution plan in coordination with the Microsoft Marketing Manager.
  • Coordinate all campaign execution services, ensuring high-quality and timely service delivery.
  • Track and communicate campaign/event services and deployment.
  • Educate marketers about new capabilities and services to improve marketing effectiveness and performance.
  • Connect with local Digital, Data and Social Marketing Service Desk resources and Area analytics team to ensure campaign results and learnings are fully leveraged and shared with business stakeholders through campaign review meetings.
  • Ensure Global and Area campaigns are prioritized, reviewed, approved and deployed in accordance with Subsidiary opt-in plan.
  • Ensure an integrated, cross-engine campaign approach through the Response-to-Brief process.
  • Build relationships with subsidiary contacts, service centers and global teams, driving transparency and visibility.
  • Support the Central Marketing Organization Go-To-Market Leads by working closely with respective agencies and campaign stakeholders.

Requirements

  • 1 - 2 years of virtual event/live event (agency or client side) experience required.
  • Proven experience in all aspects of successful event management, ideally onsite, offsite and virtual but with an interest in setting up the Canadian events team for success.
  • In-depth knowledge of available modern marketing mediums available (i.e. social, digital display, events, webinars); experience proposing most appropriate options to execute against a strategy.
  • Intermediate understanding of Microsoft Project and Microsoft Visio required.
  • Strong proficiency in Microsoft Excel required.
  • Foundational understanding of business, systems and process analysis required.
  • Exceptional written and verbal communication skills.
  • Keen attention to detail.
  • Ability to craft and articulate persuasive points of view to support recommendations with stakeholders.
  • Demonstrated skills in relationship management, cross-group collaboration and conflict resolution.
  • Self-starter with a proactive attitude and a desire to find creative solutions.
  • Team player: focus on winning as a team rather than individually.
  • Open-minded: work effectively across different teams and personalities.
  • Cool-headed: approach challenges with patience and an even-temper.
  • Drive for results: be persistent and know when to research vs. when to make a quick decision.
  • French fluency an asset.

Responsibilities

  • Intake briefs and delegate to Events Managers from the Marketing Services group.
  • Validate strategy, marketing objectives, KPIs, target audience, agenda, speakers, content, budget, timing expectations, etc.
  • Establish and maintain an Events Calendar.
  • Ensure all events are aligned to Microsoft’s strategy.
  • Provide pre-event coordination and execution. Includes, but is not limited to: newsletter communications, welcome packet, awareness tele- campaigns, registration / cancellations, platform feedback, collateral material, order device bar / giveaways, host travel, catering, parking, venue, security, permits, etc.
  • Ensure ROMI (return on marketing investment) and event measurement requirements are orchestrated effectively:
  • Obtain event measurement requirements from marketers.
  • Communicate event measurement requirements to event set-up and measurement resources.
  • Drive on-going improvements in efficiency of event execution/set-up
  • Help to evaluate and implement recommendations provided by marketing teams.
  • Ensure event debrief is executed to collect and document learnings and improvements for the future.
  • Share case studies with the community to improve results, foster collaboration and avoid issues.
  • Partner closely with Experiential Marketing Lead to build programs to enhance customer experience at events.
  • Partner closely with Event Managers to ensure all events shipping is completed.

Requirements

  • 1 - 2 years of virtual event/live event (agency or client side) experience required.
  • Proven experience in all aspects of successful event management, ideally onsite, offsite and virtual but with an interest in setting up the Canadian events team for success.
  • Strong proficiency in Microsoft Excel required.
  • Foundational understanding of business, systems and process analysis required.
  • Exceptional written and verbal communication skills.
  • Keen attention to detail.
  • Ability to craft and articulate persuasive points of view to support recommendations with stakeholders.
  • Demonstrated skills in relationship management, cross-group collaboration and conflict resolution.
  • Self-starter with a proactive attitude and a desire to find creative solutions.
  • Team player: focus on winning as a team rather than individually.
  • Open-minded: work effectively across different teams and personalities.
  • Cool-headed: approach challenges with patience and an even-temper.
  • Drive for results: be persistent and know when to research vs. when to make a quick decision.
  • Knowledge of Microsoft brand and products an asset.
  • French fluency an asset.

Responsibilities

  • Process new hires: prepare offer letters, organize on-boarding process, coordinate orientation schedules and prepare employee files.
  • Complete administrative tasks including, but not limited to preparing contracts and letters, tracking vacation requests, preparing hire and termination kits, etc.
  • Work closely with Payroll to coordinate all HR changes.
  • Carry out full recruitment cycle as required – especially during busy recruitment periods.
  • Work with external immigration legal counsel regarding all aspects of VISA/immigration related issues.
  • Reply to employee inquiries regarding HR in a timely manner; follow up with employees regarding corporate policies and procedures.
  • Assist with ongoing and ad-hoc HR program and initiatives including but not limited to employee engagement, performance management, policy development, compensation, etc.
  • Update and maintain HRIS in a timely manner.
  • Provide back up support for other HR team members.

Requirements

  • 2 years’ experience working in an HR role required.
  • Post-secondary degree, diploma or certification in Human Resources preferred.
  • Proven ability to work independently while building, managing and fostering a team-oriented environment.
  • Demonstrated ability to identify process improvements, manage issues and resolve roadblocks. Impeccable ethical standards; awareness of privacy and the importance of confidentiality.
  • Exceptional written and verbal communication skills.
  • Outstanding organizational skills and the ability to multi-task and prioritize.
  • Keen attention detail.
  • Interest in pursuing the CHRP designation an asset.

Responsibilities

  • Drive strategy of specific projects from problem definition, insight discovery, brief writing, client presentations across both brand and go-to-market projects.
  • Work collaboratively with internal colleagues and external vendors through creative development and execution.
  • Absorb and synthesize research and other information into compelling brand and human insights.
  • Continually and efficiently monitor relevant cultural and category trends.
  • Evaluate and provide points of view on platforms and content for client consideration.
  • Build trust and respect with clients and interpret their business needs.
  • Advise and guide clients toward fresh and innovative ideas.
  • Develop consumer journeys and identify consumer touchpoints & their role within a go-to-market plan.

Requirements

  • 5 - 7 years of experience working in an agency/marketing environment in an integrated strategy role required.
  • Demonstrated integrated strategy experience across both traditional brand planning and omni-channel go-to-marketing strategies, particularly digital (web, app, social, content).
  • Proficient in using PowerPoint or Keynote to write compelling internal briefs and client facing strategy documents.
  • Exceptional verbal and written communication skills.
  • Ability to manage multiple projects & competing priorities simultaneously and effectively.
  • Self-starter who takes ownership and responsibility.

Responsibilities

  • Own the implementation of project designs, standards, and processes.
  • Consult on enterprise technologies in the digital platform space.
  • Develop and document high-level technical designs such as architectural diagrams.
  • Contribute to organic business development, research, and requirement gathering.
  • Assist in development and maintenance of technical standards.
  • Evaluate performance of Technology department.
  • Bring expertise on various technologies and assist others in learning these technologies.
  • Grow your discipline by consulting on new business development, research and requirement gathering

Requirements

  • 5+ years of experience delivering web solutions.
  • 2-3+ years of experience as a technical lead on large web-based B2C projects.
  • Experience with mobile first and responsive web development.
  • Experience with cross browsers, cross platform issues, DOM, and W3C Web Standards.
  • Experience leading and maintaining communication to a distributed team.
  • Familiarity with project management & communication tools, i.e. Slack, Confluence.
  • An ability to work effectively in a multi-disciplinary environment.
  • An ability to communicate with clients daily, acting as a representative of Critical Mass from a technical & business development standpoint

Responsibilities

  • Support and enhance existing platform using Drupal, Symfony and Rails.
  • Deliver solutions balancing technical and business
  • Understand business and user
  • Maintain high coding standards and practices to exercise quality control on all aspects of web development.
  • Problem-solve in all areas of web

Requirements

  • 2-4 years demonstrated development expertise with Ruby on Rails
  • Experience working with SAAS, Microservices, REST APIs
  • Experience in using and recognizing design patterns
  • Experience in using modern front-end tools and frameworks, e.g. React, SASS/LESS, and Node.js

Responsibilities

  • Provide daily support to project managers
  • Work closely with the project manager to understand scope of project, define deliverables and task dependencies
  • Building project timelines and estimates
  • Maintain / update project plans and project status report as often as required and make them available to project team members
  • Book meetings, prepare and distribute meeting agendas and follow up with meeting minutes
  • Maintain project documentation folders, ensuring all documents are up-to-date and older versions are properly archived
  • Help project managers with logging and maintaining project tasks in resource management tool
  • Daily follow ups with project team members on status of deliverables reporting back to the project manager
  • Communicate effectively
  • Generate reports and have them available to project team.
  • Work closely with project manager to understand agency’s internal processes
  • Assist in creating process flows in MS Visio

Requirements

  • Education: Attending College or University
  • Attended a project management course or project management related classes
  • Ability to handle fast paced, demanding clients and conflicting priorities
  • Strong interpersonal skills
  • Strong attention to detail, organization and accuracy

Responsibilities

  • Gather user requirements and functional specifications
  • Create and update technical detailed design documents
  • Collaborate with Development team, QA, and Project Managers and Account Team
  • Develop, test and document new solutions based on business specifications
  • Enhance and develop existing solutions on .NET Web API platform
  • Develop, test, and maintain SQL queries, and stored procedures built on Microsoft technologies and in accordance with established standards
  • Create and test SSIS packages for data integration and ETL procedures
  • Develop, implement and optimize stored procedures and functions using SQL
  • Support bug fixes and implement enhancements to existing systems
  • Identify and resolve database and/or related platform issues

Requirements

  • Bachelor’s Degree (preferred in a Computer Science, Technology, Engineering, or Math field) and strong programming skills .NET, C#, Web Services & SQL Server
  • 4+ years of experience developing .NET web applications in C#
  • 4+ years of experience in MVC, ASP.Net, and Web Services
  • 4+ years of experience in Database Management & MS SQL Server
  • 4+ years of experience in ETL, data mapping processes and coding SSIS packages
  • 4+ years of experience writing complex Stored Procedures, Functions, and views using SQL
  • Strong knowledge of MS SQL Server including relational database design and querying concepts
  • Strong analytical, problem-solving and critical thinking skills
  • Excellent organization and strong communication skills with the ability to work on multiple projects simultaneously and within expected timeframes
  • Excellent communication skills, both written and verbal and the ability to work independently and/or as a member of a team.
  • Experience working in AWS cloud environment

Responsibilities

  • Ensure accurate work back schedules and critical paths
  • Fulfill daily client requests ensuring that all projects assigned are executed to plan
  • Responsible for daily client contact and internal contact for account needs
  • Respond to client requests in a timely manner
  • Thorough understanding of the client’s business and competitive environment
  • Maintain competitive tracking/reviews providing POV’s when required
  • Develop a positive and partnering relationship with all clients and partners
  • Initiate and co-ordinate the scheduling of production process
  • Produce all communication materials (Social media, digital, TV, special projects, digital banner, sponsorship etc)
  • Keep client and account team updated on the status of project activities
  • Prepare contact report following client presentations/meetings
  • Responsible for flagging Account Supervisor/Director/Clients on potential critical issues
  • Work closely with media partner
  • Validate production considerations at the early stages of campaign development
  • Maintain a convergent perspective across all disciplines
  • Responsible for sending estimates prior to work starting / client POs are received prior to work starting / tracking hours as appropriate
  • Responsible for ensuring that projects are delivered on budget / and ensuring that creative/client service hours are respected
  • Responsible for the quality of client campaign presentations and post-mortems
  • Support Account Director as needed

Requirements

  • Minimum of 1-2 years’ experience in a Client service role in an Advertising Agency
  • Must have previous experience project managing advertising campaigns
  • Understanding of agency, creative and production process (TV, print, web banners…)
  • Experience in managing social media content production is an asset
  • Highly developed interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to multitask and work on multiple projects simultaneously
  • Ability to keep composure in high stress situations
  • Ability to design and deliver presentations with a creative flare is must
  • Proficient in MS office (PPT, Excel,)
  • Post-Secondary education in business marketing or advertising preferred
  • Perfectly bilingual

Responsibilities

  • Responsible for graphic design and creative layout of mechanicals, presentations, web and other marketing production materials
  • Version out design concepts and solutions based on creative briefs and clients’ business strategy
  • Execute and produce design communications for diverse media
  • Edit PSD static, standard, rich media and mobile banners
  • Build and update storyboards using art extracted from layer comps
  • Able to execute mechanical production
  • Partner with the studio design and studio team in executing work
  • Executes creative assignments as part of a team as well as with other studio computer artists and services
  • Design in a variety of styles and maintain consistently high standards of work that will enhance the production-agency relationship
  • Build mechanicals incorporating our workflow for studio production
  • Present and help “sell” work to internal clients

Requirements

  • Must have 2 - 5 years’ experience in design and production
  • Must have a strong portfolio to show design skills
  • Must have experience with Photoshop and know how to work using layer comps
  • Strong knowledge in CS, InDesign and Illustrator
  • Knowledge in AfterEffects & Adobe Premiere
  • Must possess strong communication skills and an artistic intuition
  • Must have strong technical skills in order to effectively create the desired results easily and efficiently
  • Must have a strong sense of design/color and the ability to perform as an assistant to the creative team in areas such as layout, design and image composition
  • Strong knowledge and skills with software programs within the Mac environment
  • Must be able to deal with a flexible process that is ever evolving to meet the clients' needs
  • Strong typographic and mechanical preparation skills required
  • Must be able to work independently and with a team
  • Comfortable working under pressure within tight deadlines
  • Must be self-motivated, professional, detail oriented, and possess excellent oral and written communication skills
  • Strong creative vision, communication skills and problem solving abilities
  • Must foster a positive team atmosphere

Responsibilities

  • Envision and facilitate the development of fully-integrated digital, direct and social projects.
  • Regularly attend and participate fully in briefs, product group meetings and client presentations; attend client briefs and research as needed
  • Participate in the development of program strategies along with Group Creative Director and Account Management partners
  • Collaborate fully with Art Director and Production to translate marketing strategies into innovative, viable, and benefit oriented creative concepts and formats
  • Synthesize key project information & applying the resulting knowledge in developing effective & imaginative copy concepts that support the project’s objectives
  • Present concept layouts and prototypes to product group and then to client for discussion and approval in a compelling and authoritative manner
  • Support creative concepts by providing verbal and written rationales as requested
  • Write economically; including a complete, benefit oriented selling message without extraneous embellishments
  • Examine copy consistently throughout a project to ensure it is cohesive, including proofing mechanics & film proofs
  • Oversee the copy “concept” and the work of any contributing juniors throughout a project to ensure it is executed cohesively

Requirements

  • 5 to 7 years agency experience in Copywriting
  • A Degree in English or Diploma in a Copywriting Program an asset
  • Must have a portfolio demonstrating the creativity required to present ideas that will urge the consumer to buy the product or use the service
  • Proven experience developing progressive digital, direct and social projects
  • Demonstrated ability to rationalize, judge and organize ideas
  • Must have a strong passion for the business

Responsibilities

  • Manage internal team, agency resources and workflow process ensuring that all projects assigned are flawlessly executed to plan
  • Develop a positive and partnering relationship with all clients, agency teams and client partners i.e. Media Agencies
  • Provide the client with innovative short and long-term strategic marketing guidance
  • Actively participate in building the client’s business, generating new strategies for agency-client partnerships
  • Assist in building and championing integration of the business
  • Work with the team to produce and distribute necessary client service materials (i.e. status reports, contact reports, meeting agendas, estimates, competitive POVs)
  • Play an active role in developing all direct reports, providing mentorship and conducting on-going performance evaluations
  • Contribute to building a positive agency environment and culture

Requirements

  • Minimum of 4 - 6 years’ experience in an agency with a focus on mass, digital and social advertising
  • Strong client service orientation and a passion for the business
  • Project management skills, demonstrated ability to multi-task and set priorities
  • Superior organizational and time management skills with a strong attention to detail
  • Must have previous experience executing integrated campaigns and working with cross-functional teams
  • Solid understanding of the creative and production process
  • Highly developed interpersonal and communication skills
  • Ability to keep composure in high stress situations
  • Demonstrated strategic thinker
  • Continually drive for results and highest quality standards
  • Track record of building strong long-term client relationships
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
  • Post Secondary education in business marketing or advertising would be an asset

Responsibilities

  • Maintaining the executive’s calendar; coordinating, arranging and confirming meetings; arranging for meeting setup and refreshments; screening requests for appointments; coordinating and arranging events and briefings as needed.
  • Managing the day-to-day administrative and confidential activities in support, including reviewing and prioritizing of emails, tasks, printing of documents for review before meetings
  • Organizing department meetings, including preparation and mailing of agendas, booking boardrooms; sending invites; communicating with and preparing for speakers; arranging catering; preparing presentations for circulation.
  • Creating, developing, amending and proofreading presentations and documentation requiring different computer software applications, including PowerPoint, Excel, and Word
  • Preparing expense reports and, gathering, summarizing data and distributing materials/reports
  • Attending to a variety of office administrative details such as establishing, organizing and maintaining confidential, subject files.
  • Contribute to pitch efforts, including all coordination, support and preparation for presentations
  • Arrange for all travel and accommodations for executive reports
  • Help build and maintain the strong culture and community throughout the agency

Requirements

  • Proven track record of advancement within the administrative profession including a minimum of 3 years in an executive administrative capacity
  • Previous experience in a professional services or/and marketing agency environment would be an asset
  • Enjoys working in a fast-paced environment, looking for variety and challenge
  • Works well in a team based environment.
  • Ability to be open minded, practical and agile with change and effectively manage pressure for self and the team.
  • Troubleshooting and problem solving abilities; able to exercise independent judgment and make sound decisions
  • Ability to build strong relationships across the company and to know when and how to involve others
  • Ability to work core office hours with the flexibility to come in early or stay late as required
  • College/University education preferred

Responsibilities

  • Support the Financial Operations Manager for GM Canada VSM Financial Operations and overall All Brands, Enterprise Relationship Marketing and Digital Operations teams with various aspects of the budget management, revenue generation tracking and recovery models, and reporting
  • Monitor monthly budgets, revising forecasts monthly with communication to internal and agency partners and reporting requirements (monthly) utilizing internal systems and tools
  • Produce highly accurate monthly, quarterly and annual budget reports and forecasts for multiple stakeholders in multiple formats (by budget, by General Ledger ….)
  • Perform month end tasks including but not limited to reconciling and balancing accounts, preparing, reviewing and posting journal vouchers
  • Obtain input from agencies, dealer associations and internal stakeholders in order to improve forecasting accuracy and understanding results
  • Process and track expenses and recoveries, monitor budget control reports, perform spend/recovery analysis including financial modelling
  • SAP reporting – to monitor PO’s and invoicing, resolve issues and for auditing, month end, and budgeting purposes
  • Ad hoc internal analysis requests (weekly/monthly)
  • Developing financial models relevant to the business needs
  • Develop and maintain relationships within the team structure, other internal department and our external partners
  • Liaise with SAP GBS (global business service team) to identify and resolve escalating system issues and accounts payable system upgrades
  • Audit contact and response to audit requests (including internal/external auditors)
  • Special projects development
  • Act as a back-up for various members of the Financial Operations team
  • Year End activities

Requirements

  • Microsoft Applications: Excel, Word, PowerPoint, Access
    • Microsoft Access – ability to build/rebuild/maintain complex database including reporting/tables
  • Knowledge and understanding of Finance and Accounting
    • Strong accounting background and financial experience (budgeting, forecasting, accruals, journal vouchers)
  • Multi-tasking and managing multiple priories
  • Ability to make decisions given limited/conflicting information
  • Ability to meet deadlines
  • High degree of written communication skills
  • Ability to work over-time/evenings during month-end/project launch
  • Desire to learn and find process efficiencies
  • SAP knowledge
    • Creating reporting for month end and ad hoc requirements
    • Reconciliation and issue resolution

Responsibilities

  • Fulfill daily client requests ensuring that all projects assigned are executed to plan
  • Keep client and account team updated on the status of account activities
  • Act as internal contact for account needs
  • Thorough understanding of the clients business and competitive environment
  • Maintain competitive tracking/reviews providing POV’s when required
  • Develop a positive and partnering relationship with all clients
  • Initiate and co-ordinate the scheduling of production process
  • Develop workback schedules and critical paths
  • Oversee the accuracy and quality of agency product
  • Produce communication materials (contact and status reports)
  • Under the supervision of the Account Director, develop and write effective creative briefs
  • Daily maintenance of the billing and budgeting process
  • Assist with building a positive agency culture

Requirements

  • Minimum of 1-2 years’ experience in a client service role in an agency with a focus on mass, digital and social advertising
  • Previous agency experience is an asset but not required
  • Passion for the business
  • Solid understanding of the creative and production process
  • Strong client service orientation and attention to detail
  • Ability to write and communicate effectively
  • Project management skills, demonstrated ability to multi-task and set priorities
  • Continually drive for results and highest quality standards
  • Highly developed interpersonal and communication skills
  • Superior organizational and time management skills with a strong attention to detail
  • Category experience a strong asset
  • Ability to design and deliver presentations
  • Proficient in MS office
  • Post-secondary education in marketing/advertising an asset

Responsibilities

  • Ensure that the Agency’s work is a reflection of our integrated expertise and that input and contribution from the integrated team has been sought out
  • Ensure Client work is executed to the highest level of quality – on time and on budget.
  • Take an active role in the Clients business, anticipating Client needs and ensure sufficient resources in place to effectively manage those needs
  • Nourish and safeguard the Client relationship, maintaining contact and building rapport with various departments
  • Stay abreast of Client results. If objectives are not being met, find out why and initiate appropriate action.
  • Keep the Group Account Director updated on the status of account activities. Elevate issues and opportunities as required
  • Partner with creative leads to develop breakthrough work and ensure creative excellence and digital best practices are embedded
  • Briefing integrated resources and overseeing digital development process with a variety of agency leads
  • Gatekeeper for creative from all channels into digital executions, ensuring it is on brand and on strategy
  • Provide council to internal team and client on digital projects
  • Support the Project Management team in the completion of projects
  • Resolve internal team issues as they are identified and utilize the support of the leadership team as needed
  • Challenge the status quo for the best results for the agency and the client
  • Mentor junior staff to develop strong succession planning
  • Manage client budgets for assigned portfolio while working with finance to ensure the accuracy of invoicing, budget control reports and revenue forecasting
  • Assist with building a positive agency culture

Requirements

  • Minimum of 3-6 years’ experience in a client service role in an agency with a focus on digital and social advertising
  • Passion for all things digital
  • Solid understanding of the creative and production process
  • Strong client service orientation and attention to detail
  • Ability to write and communicate effectively
  • Project management skills, demonstrated ability to multi-task and set priorities
  • Continually drive for results and highest quality standards
  • Highly developed interpersonal and communication skills
  • Superior organizational and time management skills with a strong attention to detail
  • Category experience a strong asset
  • Ability to design and deliver presentations
  • Proficient in MS office
  • Post-secondary education in marketing/advertising an asset

Responsibilities

  • Partner with Hiring Managers to identify talent needs to create and implement talent acquisition strategy
  • Conduct high volume full-cycle recruitment (full-time and freelance), from initial sourcing stage to new hire onboarding
  • Provide subject matter expertise, guidance and recommendations to hiring managers to ensure sound hiring decisions are made.
  • Maintain reporting metrics to measure recruitment progress in order to provide visibility for stakeholders and to make data informed decisions about strategy
  • Consult and create job descriptions based on the hiring managers needs and post all jobs advertisements for vacant positions on internal and external sources including traditional and non- traditional sourcing strategies
  • Develop talent pipelines, via direct sourcing and proactive networking with targeted talent
  • Manage ATS system
  • Act as a brand ambassador and deliver an exceptional candidate and hiring manager experience.
  • Manage internal referrals program
  • Manage internship program including recruitment & selection, internal placement, performance review and program reporting
  • Participate in larger HR projects and initiatives

Requirements

  • Minimum of 3-4 years’ experience in corporate recruiting
  • Demonstrated ability to independently generate candidate pool
  • Ability to engage senior managers with respect to recruitment and selection issues
  • Familiar with Recruitment metrics and current knowledge of employment law
  • Working knowledge of Word, Excel and PowerPoint , ATS systems and job sites
  • Confident, enthusiastic individual committed to finding the best talent for our company
  • Exemplary communication and interpersonal skills that support the ability to engage and build trusted relationships with internal partners and external candidates
  • A self-starter who takes initiative and a team player committed to collaboration
  • Highly developed organizational skills and ability to manage all the details
  • Experience working within an advertising agency with a strong digital focus is an asset
  • Post-Secondary Education preferred

Responsibilities

  • Manage interactive projects with the consistent high quality and integrity
  • In conjunction with Account Services, support a positive and partnering relationship with all clients and achieve optimum client satisfaction
  • Ensure all projects are completed on time, on budget and within scope
  • Maintain a clear vision of the direction of all projects and keep production focused in that direction
  • Act as the main point of contact for feedback on project progress and other project related information
  • Manage and communicate status to the internal project team, Ensure that issues and risks are properly identified, considered, escalated, and resolved
  • Prepare project scope and develop comprehensive project plans (including inclusions, constraints, assumptions, risks and exclusions)
  • Ensure changes are made and communicated according to the project change control process and as agreed to with the client and other stakeholders
  • Prepare, coordinate, track and traffic all interim and final deliverables with the Account, * Creative, and Tech teams, as required
  • Manage project change in accordance with the change management plan to control scope, quality, schedule, cost, resourcing, and procurement

Requirements

  • 5+ years interactive project management experience, with an excellent understanding of web-based processes and technologies
  • Repeatable and varied experience managing a variety of large scope project types, including:
    • Site builds and complete site redesigns
    • Microsites
    • Maintenance
    • eCommerce
    • Marketing campaigns
  • Complete knowledge of start-to-finish project tasks across the multiple digital disciplines, with demonstrated ability managing full project portfolios
  • Demonstrated understanding of advanced principles of project management as they apply to the digital marketing space
  • Proficient managing and controlling: project scope, schedule, budget and resource management / reporting and change management, project roadmap development and revenue forecasting
  • Ability to handle numerous planned and unplanned projects, initiatives, roles, and responsibilities
  • Knowledge of software/internet development lifecycle
  • Post-secondary education – Diploma or Degree – preferred (will consider relevant work experience)
  • Advanced skills in MS Project, MS Office, and Visio, as well as spreadsheet and database experience
  • Completion of PMP certification is a strong asset

Responsibilities

  • Help us tell compelling stories for our roster of awesome clients.

Requirements

  • 1-3 years in-house or agency experience
  • Both conceptual and long copy, content writing chops
  • Ping pong and pool playing chops.

Responsibilities

  • Efficiently and effectively manage day-to-day problems, and communicate effectively in difficult and time sensitive situations.
  • Understand when (and why) to escalate issues.
  • Facilitate meetings, and ensure the team receives clear direction for next steps
  • Drive creation and ownership of project scope, detailed project plans and timelines, resourcing, priorities, deadlines, deliverables, schedules and financials in collaboration with Program Manager and account teams.
  • Work closely with account, design and studio teams to efficiently plan and execute campaigns.
  • Coordinate with Studio Director and Production Managers to plan deliverable output, photoshoot bookings, food ordering and successful delivery of production deliverables.
  • Proactively set and manage client expectations on an ongoing basis throughout a project’s lifecycle.
  • Be the day-to-day client and agency partner point-of-contact for all project related tasks.
  • Building strong working relationships with agency clients & partners to establish a role as trusted advisor and partner

Requirements

  • At least 4 years project management experience - preferable within the ad agency environment
  • At least 2-3 years client management experience
  • Experience working within restaurant or retail communications/advertising is considered an asset
  • Experience working with print and motion studios is considered an asset
  • Demonstrated ability to manage multiple, concurrent projects within strict deadlines and budgetary constraints
  • Experience with financial management and tracking, resource management and timeline creation
  • Proficient in project management methodologies
  • Can thrive in an organized and chaotic environment
  • Enthusiastic Problem Solver; solution-oriented and critical thinker
  • Excellent communication skills - written and verbal
  • Proficient in Google Suite and other tools

Responsibilities

  • Lead and manage 360 Campaigns - from planning through to implementation - this includes TV, OOH, Radio, Digital and more.
  • Plan for and prioritize deliverables and resources from across all projects, based on scope of work and project goals
  • Create and own project scope, detailed project plans, priorities, deadlines, deliverables, schedules and financials in collaboration with account team
  • Proactively monitor projects to anticipate potential risks and identify solutions to address them in advance
  • Develop statement of work, scoping documentation and liaising with all relevant team members for required information
  • Lead production/resource planning and executing including internal facilitation, briefings, status meetings, and communication
  • Communicate a project’s progress with clients and internal teams
  • Share and implement project management best practices internally
  • Lead internal post-project reviews & analysis

Requirements

  • At least 4+ years project management experience specific to 360 Campaigns - preferably within the ad agency environment
  • Demonstrated ability to manage projects within strict deadlines and budgetary constraints
  • Demonstrated success in the management of multiple projects in the area of TV, Radio, OOH, Digital and more
  • Excellent communication skills - written and verbal
  • Proficient with MS Project and other tools
  • Enthusiastic problem-solver that can lead both large and small-scale digital projects