Loganix is looking for individuals with good creativity, strong organizational and communication skills, combined with the ability to streamline systems and create more efficiency. Ideal candidates are self-motivated, work well independently, as well as within a team. The ideal candidate will have a marketing background, and solid Digital Marketing experience, including SEO, SEM, Social Media Management, and using a variety of digital marketing & CRM-related tools. We require that our Account Managers have at least 1 year of relevant experience within a Digital Marketing Account Management role.
Responsibilities
Managing the client journey throughout the engagement up until project completion (Initial Meeting >> Proposal >> Contract >> Onboarding>> Invoicing)
Creating a sense of unity and collaboration while facilitating communication between clients and team to ensure open and comprehensive exchange of information as appropriate.
Developing and overseeing the implementation of marketing services
Oversight of multiple client accounts at one time, including:
Coordinating clients, managers and teams
Managing client communications
Ensuring projects are completed on time and to the client’s satisfaction.
Serve as a liaison between our clients and our team to ensure work deliverables meet the expectations of both parties.
Requirements
At least 2 years experience within Digital Marketing, preferably in an agency setting
Managing multiple client accounts simultaneously while keeping on schedule.
Tracking account performance, specifically to analyze the successful completion of short- and long-term goals.
Experience performing cross-functionally with others on our team. This includes collaboration and coordination with Project Managers, Copywriters, SEO Specialists, PPC Specialists, Content Strategists, Social Media Strategists, Designers, Developers, and other team members as needed
Ability to serve as an exceptional problem-solver on behalf of the team and clients, looking for innovative ideas and solutions to help solve marketing challenges
Experience providing status reports for marketing campaigns
A willingness to provide measurable value and ROI for our clients
An ability to build and grow healthy and mutually beneficial client and team relationships
Have a basic understanding of digital marketing, website design & development, PPC and SEO
Excellent analytical thinking skills
Excellent written and verbal skills and a great listener and communicator.
At least 1 year experience in an Account Manager position, managing multiple client relationships and coordinating multiple projects
Professionalism and excellent presentation skills.
Speaking with clients regularly via phone and email on strategy, approvals, analytics etc. Little to no travel is required, however a willingness to host video and phone calls is a must.
Strong Google Docs experience
Basic Knowledge of Google Analytics, Google Search Console, and Adwords is preferred
Versatile Digital Marketing knowledge is preferred, including Content Marketing, SEO, SMM, PPC, Email Marketing, Web Development, etc.
Retain and grow a client portfolio with a churn rate of less than 15%
Maintain an average client Net Promoter Score (NPS) of 25 or greater
Maintain a less than 7% rate of High Risk Clients at all times
Ensure consistently timely and high quality deliverables from the team of SEO, Paid Search, and ContentSpecialists that align to client goals
Conduct sales calls to qualify and close leads
Research and create sales proposals for Sales Qualified Leads (SQLs)
Growing existing accounts by cross-selling and upselling Loganix solutions
Building a relationship with each client and managing client expectations
Researching and learning each client business in depth
Ensure deliverables are met consistently on time and above expected quality
Assisting in QA
Must be extremely organized, detail-oriented, disciplined & resourceful
We are currently looking for a Senior Designer with a diverse skillset and a focused mission to make all the beautiful things. There will certainly be a strong focus on visual identities and design systems but the truth is that we tend to tackle all sorts of unique challenges, from physical objects and spaces to digital everything. And as for the team, you’d be working closely with our Design Director, Strategy Director, and CCO.
If you are the person that is this person, let us know…
Responsibilities
Develop conceptual, strategic, and beautiful designs across a variety of media
Present work to clients and the world in all the ways work is presented
Provide direction for intermediate & junior designers
Requirements
A killer portfolio with a wide range of projects and clients
6+ years working for an established agency or design studio
Proficient in all the programs (Ai, Ps, Id, Pr, Ae & Keynote… yeah, Keynote)
*You’ve developed comprehensive design systems for clients big and small
Approaches creative with enthusiasm and stimulates creative thinking with their clients and agency team.
Ensures agency systems and procedures are adhered to and/or improved to ensure client expectations are fulfilled while agency profitability is protected.
Works with the account director to develop tactical briefing documents and brief the project management and creative team on projects
Proactively consults with key departments and divisions to keep them informed of upcoming workload; keeps account lead informed so there are no surprises.
Has a sense of fiscal responsibility, works with the account executive, project manager and finance manager to keep the fiscal side of the account running responsibly (participating in monthly billing meetings, reading job sums, initiating change orderds, overseeing job transfers and estimate process) and assists the Account Director in developing scopes of work.
Contributes to new business pitches, as needed.
Attend research sessions, assesses and analyzes primary and secondary research and develop appropriate recommendations as needed.
Prepares team for Springboard sessions, sharing target audience, product and competitive information, while identifying potential client issues and offering solutions/uncovering opportunities.
Collaborates with Account Director and Strategic Planners to ensure the development of provocative, single-minded communications strategies.
Helps to manage support staff (Account Executive, Account Coordinator)
Forms strong bonds with clients; earning their respect and confidence
Knowledgeable in both offline and online
Other duties as required
Requirements
3-5 years of relevant Agency experience.
A post-secondary degree or diploma.
A background which includes Science or Health.
Excellent English skills both written and oral communications
Leadership Skills
Communication and Presentation Skills
Readiness for personal responsibility
Entrepreneurial Thinking
Well developed knowledge of business practices
In depth knowledge of relevant industry standards
Experience in, or with, Pharmaceutical companies. U.S. experience a definite asset.
Interfacing regularly with all client levels on delivery strategy and progress across a piece of integrated business(es)
Understanding and anticipating client needs; taking them into account when framing and making production decisions
Accurately identifying types of work and scopes, working with studio to assess timing, difficulty of work and defining the processes necessary to get things done; simplifying complex processes
Approving final SOWs and change orders
Owning client production budgets; working to allocate and track appropriately
Working with other PMs/Producers to ensure right resource allocation and management on any given program/project
Effectively and impartially navigating teams with conflicting priorities
Mobilizing and driving the integrated team towards forward progress, action and results
Developing and maintaining high levels of team effectiveness (trust, communication, collaboration, productivity, diversity, engagement)
Ensuring high quality delivery process and execution
Requirements
4+ years of experience in digital production/project management
Masterful cross-capability and function collaboration skills
Financial acumen
An appreciation for how great work gets done and a commitment to ensuring flawless creative execution
Inspirational leadership, connecting the team to the overall Ogilvy mission and rallying internal and external partners as needed
Interfacing regularly with all client levels on delivery strategy and progress across a piece of integrated business(es)
Understanding and anticipating client needs; taking them into account when framing and making delivery decisions
Work with Account team on accurately identifying types of work and scopes, timing, difficulty of work and defining the processes necessary to get things done; simplifying complex processes
Supporting the Account Lead on approvals of SOWs and change orders
Working with resource manager to ensure right resource allocation and management on any given program/project
Owning integrated delivery project plans and timelines across the IAT – partnering with up to 3 other agencies – PR, Media and Advertising
Effectively and impartially navigating teams with conflicting priorities
Lead, mobilize and drive the Integrated Agency Team (IAT) towards forward progress, action and results – for example, prepare and lead weekly status and document and action all agreed upon next steps
Bringing in production experts at the right time
Developing and maintaining high levels of team effectiveness (trust, communication, collaboration, productivity, diversity, engagement)
Building team expertise; supporting development
Ensuring high quality delivery process and execution
Requirements
7-10 years of experience with managing integrated accounts
Past experience in a creative agency
Past experience as either an integrated producer or Account person is ideal
Diverse client portfolios and team management on accounts
Track record of consistently delivering multi-channel, multi-experience, dynamic campaigns as well as streamlined, fast-track and project-based work
Masterful cross-capability and cross-function collaboration skills
Financial acumen
An appreciation for how great work gets done and a commitment to ensuring flawless creative execution
Innovative mindset and change agent who is never satisfied with the status quo
Excellent communication and negotiation skills
Experience dealing directly with clients is mandatory
Actively contributes in group and team meetings, as well as in brainstorming, developing and researching client programs.
Develops media and project monitoring and recap reports that require minimal editing from supervisors, and are free of typographical and grammatical errors.
Evaluates and analyzes information and data, including development of succinct, accurate summaries and analyses of research.
Drafts news releases, pitch letters, case histories, and promotional materials (product fact sheets, etc.).
Develops media lists and other reports (e.g., competitor, consumer, or interest group analyses) completely and accurately.
Able to develop editorial calendars, and pitch trade and appropriate consumer media.
Conducts editorial outreach and is gaining understanding of the dynamics of media relations.
Develops and proposes storylines and other tactical program elements that further clients’ objectives.
Arranges meetings and events, including press conferences, satellite media tours, and other special events and/or consumer facing activations
Able to develop and manage project timelines associated with events and/or campaigns.
Identify vendors for specific program projects, secure price quotes, help team decision-making.
Develops and applies understanding of billing and budgeting processes.
Keeps track of invoices and processing them in timely manner
Participates in development of programs and new business pitches, for new and existing clients, as assigned.
Researches and identifies potential new business opportunities as directed.
Routinely contributes informed opinions and suggestions, as well as creative and effective answers to client issues and needs.
Identifies and pursues opportunities for getting involved and contributing to the account, team and agency.
Requirements
Agency experience and/or demonstrated interest in the branding, marketing and CPG industry preferred
Strong project, and time management skills.
Is familiar with, and supports achievement of, the company’s vision and exemplifies the company’s values.
Ability to operate with independence, but knows when to rely on own judgment and when to seek advice of supervisor and other team members.
Displays work ethic and values of the firm in day-to-day.
Takes initiative in setting her/his career path and learning her/his professional strengths and weaknesses.
Knowledge of media monitoring and media database software is essential.
Experience using social media a plus.
Exhibits a sense of curiosity about client work and seeks more information and knowledge in response.
Actively contributes in group and team meetings, as well as in brainstorming, developing and researching client programs.
Develops media and project monitoring and recap reports that require minimal editing from supervisors, and are free of typographical and grammatical errors.
Evaluates and analyzes information and data, including development of succinct, accurate summaries and analyses of research.
Drafts news releases, pitch letters, case histories, and promotional materials (product fact sheets, etc.).
Develops media lists and other reports (e.g., competitor, consumer, or interest group analyses) completely and accurately.
Able to develop editorial calendars, and pitch trade and appropriate consumer media.
Conducts editorial outreach and is gaining understanding of the dynamics of media relations.
Develops and proposes storylines and other tactical program elements that further clients’ objectives.
Arranges meetings and events, including press conferences, satellite media tours, and other special events and/or consumer facing activations
Able to develop and manage project timelines associated with events and/or campaigns.
Identify vendors for specific program projects, secure price quotes, help team decision-making.
Develops and applies understanding of billing and budgeting processes.
Keeps track of invoices and processing them in timely manner
Participates in development of programs and new business pitches, for new and existing clients, as assigned.
Researches and identifies potential new business opportunities as directed.
Routinely contributes informed opinions and suggestions, as well as creative and effective answers to client issues and needs.
Identifies and pursues opportunities for getting involved and contributing to the account, team and agency.
Requirements
Agency experience and/or demonstrated interest in the branding, marketing and CPG industry preferred
Strong project, and time management skills.
Is familiar with, and supports achievement of, the company’s vision and exemplifies the company’s values.
Ability to operate with independence, but knows when to rely on own judgment and when to seek advice of supervisor and other team members.
Displays work ethic and values of the firm in day-to-day.
Takes initiative in setting her/his career path and learning her/his professional strengths and weaknesses.
Knowledge of media monitoring and media database software is essential.
Experience using social media a plus.
Exhibits a sense of curiosity about client work and seeks more information and knowledge in response.
Interpret and communicate policies and practices to managers and staff, as well as ensure the ongoing application of HR policies and processes.
Input all employee changes in HRIS system.
Prepare biweekly payroll file for submission.
Work closely with our payroll specialist and Finance team.
Develop and maintain documents to track recruitment and all employee changes.
Prepare monthly new hire requests and employee reports.
Prepare quarterly responsibility report.
Develop and prepare all HR data and reports.
Paying vendor invoices
Onboarding new employees and responding to all inquiries re. benefits
Managing all changes – promotions, leaves, terminations
Communicating to employees re. program and changes.
Managing salary budgets and freelance budgets.
Securing and tracking all approvals
Preparing all offer letters and promotion letters.
Paying vendor invoices.
Requirements
1-2 years of experience in HR Coordinator role; background working in a large global, matrixed organization is desired.
High degree of professionalism and discretion; maintaining confidentiality.
Highly organized self-starter with the ability to work independently under minimal supervision, prioritizing and multitasking as needed.
Strong attention to detail.
Sound judgment and integrity.
Demonstrated customer service mentality. Responsive, with a high sense of urgency and a commitment to delivering solutions while maintaining flexibility and adaptability.
Excellent writing and communication skills.
Exceptional interpersonal skills and the ability to build relationships with senior clients, potential clients and internal stakeholders.
Advanced knowledge and experience with Microsoft Suite of software applications – Outlook, Word, Excel, PowerPoint.
Experience with HRIS databases and systems and sourcing software and tools.
Lead project flows from A-Z with support for Account Director and Strategic Planner when needed
Be the clients’ reference on project and know where projects are at all times;
Ensure delivery of high quality communication products, on time and on budget, while managing and ensuring quality of our services to Clients (attention to detail, updated status and budget reports, organized communication, responsiveness)
Manage priorities and liaise with medical and creative teams to deliver on ongoing projects.
Managing ongoing projects related to the brands assigned to you (from opening jobs to writing project briefs, validating information with clients, building project proposals, investigating background on brand and category, building timelines, estimates, updating Agency and client status reports, proofreading tools, liaising with clients, uploading and following up on client internal & external approval processes, managing print and digital production as it relates to your projects.
Coordinating efforts of the projects between creative, studio, clients, programmers etc. and managing/adjusting priorities in partnership with the Account Supervisor or Account Director
Supporting Account Supervisor and Account Director in managing day-to-day on accounts and ensuring a positive relationship with clients and preparing proposals for new business or new ideas (presentation building skills)
Ensuring financial follow-up and billing requests internally (including budgets recaps and flag overages to Clients in a timely fashion)
Preparing shipments for clinic deliveries for special programs
Requirements
Outstanding project management, organization and prioritization abilities
Working knowledge of CME initiative formats and process
Self-motivator, willingness to stay up to date in a fast-pace environment, engagement and persistence
Experience in building estimates and managing project profitability, financial management abilities
Interest in science & health, a learning attitude
Meticulous. Attention to detail a must. A service attitude.
Able to work independently and to take ownership while being a team player and mindful of others (partnership attitude)
Enjoy listening, learning and adding value.
Applies the Company’s ideals to all decision-making business approaches.
(AM) A minimum of 3 years of pharmaceutical agency experience or relevant project management experience
Science or Marketing degree & French are important assets
Actively contributes in group and team meetings, as well as in brainstorming, developing and researching client programs.
Reviews media and project monitoring and recap reports that require minimal editing from supervisors and are free of typographical and grammatical errors.
Evaluates and analyzes information and data, including development of succinct, accurate summaries and analyses of research.
Drafts news releases, pitch letters, case histories, and promotional materials (product fact sheets, etc.).
Develops media relations and channel strategies for successful client campaigns.
Demonstrates a strong understanding of the Canadian business, lifestyle and trade media landscape. Has strong media relationships.
Able to develop editorial calendars, and pitch trade and appropriate consumer media.
Develops and proposes storylines and other tactical program elements that further clients’ objectives.
Able to develop and manage project timelines associated with events and/or campaigns.
Act as the thread between junior and senior level team members, managing expectations on both sides while executing flawless client delivery.
Participates in development of programs and new business pitches, for new and existing clients, as assigned.
Researches and identifies potential new business opportunities as directed.
Contributes informed opinions and suggestions, as well as creative and effective answers to client issues and needs.
Identifies and pursues opportunities for getting involved and contributing to the account, team and agency.
Requirements
Previous experience in public relations required. Agency experience and/or demonstrated interest in B2B, technology, and CPG an asset.
Strong project and time management skills.
Is familiar with, and supports achievement of, the company’s vision and exemplifies the company’s values.
Ability to operate with independence, but knows when to rely on own judgment and when to seek advice of supervisor and other team members.
Displays work ethic and values of the firm in day-to-day.
Takes initiative in setting her/his career path and learning her/his professional strengths and weaknesses.
A working understanding of Word, Excel, PowerPoint; Keynote a plus.
Experience using social media a plus.
Exhibits a sense of curiosity about client work and seeks more information and knowledge in response.
regularly update the HRIS system (SAP) for Toronto and through ADP Workforce Now for Montreal with as-needed processing of employee changes such as promotions, salary adjustments, transfers, leaves, terminations, etc. and managing flow of associated documentation to provide timely and accurate data to payroll on a semi-monthly basis, calculating and informing payroll of changes affecting employee's pay
prepare employment agreements, employment verification letters, leave memos and other related documents.
administer a web-based benefit program and retirement plan (including enrolment, changes, terminations), calculating and reconciling monthly invoices for payment.
coordinating and supporting the process of Recruitment - job postings, scheduling interviews, background verifications for selected candidates and offer letter creation
manage employee onboarding by planning, organizing and facilitating the orientation sessions, and off-boarding
provide administrative support to HR team including but not limited to managing hires and leavers, maternity/paternity, follow-up on employee questions/concerns; coordinate internal corporate compliance training (e.g., yearly signoff's), employee file organization, processing invoices (including PO creation), and other record-keeping systems.
responsible for accuracy and maintenance of HR filing system both electronic and paper
enhance culture through employee interactions.
Requirements
1-2 years of direct experience in HR or other related field
Fluency in French and English
exposure to and some experience with benefits administration and calculating premium adjustments, handling invoicing – comfortable working with numbers
multi-tasking capabilities with attention to deadlines within a fluid environment
professionalism, discretion, integrity, and sound judgement in dealing with sensitive and confidential matters.
dealing with others effectively and building positive working relationships with staff
Support the Account Supervisor in managing all of the Client's projects, from initial brief to final delivery.
Ensure production of high quality communication products, on time and on budget, while managing and ensuring quality of our services to Clients.
Identify and assist in areas of work that will ensure a positive Client relationship.
Managing ongoing projects related to the Clients assigned to you, including opening jobs, building project proposals, background research, building timelines and estimates, updating weekly status reports, proofreading pieces, and managing final print/electronic distribution.
Coordinating all efforts on projects, between creative, clients and external partners, and managing/adjusting priorities accordingly.
Supporting Account Manager and Account Supervisor in managing day-to-day on accounts and ensuring a positive relationship with clients.
Assisting with financial and administrative tasks on assigned accounts.
Requirements
Strong project management, organization and prioritization abilities.
Interest in science & health, a learning attitude.
Meticulous attention to detail.
Able to work independently and to take ownership while being a team player and mindful of others (partnership attitude).
Enjoy listening, learning and adding value.
Applies the Company’s ideals to all decision-making business approaches.
Work closely with the ECD to provide leadership and guidance to the creative department.
Take a primary role in building, mentoring and managing integrated teams of art directors, copywriters and other creative disciplines with a diverse set of skills, abilities and experience.
Partner with the other discipline leads to foster an environment of teamwork and collaboration on assigned accounts and within the agency overall.
Play a strong leadership role in New Business development and in identifying opportunities to grow existing businesses organically.
Responsible for representing and communicating the agency’s creative and business vision, company philosophy, methodology and capabilities to current and potential clients, the industry and to the public.
Participate in recruitment efforts for the department by reviewing portfolios and interviewing.
Requirements
12+ years of experience.
Evidence of creative ability/talent (e.g. book of work).
Strong client-facing experience and presentation skills.
Exceptional management skills and strong leadership skills.
Work closely with the ECD to provide leadership and guidance to the creative department.
Take a primary role in building, mentoring and managing integrated teams of art directors, copywriters and other creative disciplines with a diverse set of skills, abilities and experience.
Partner with the other discipline leads to foster an environment of teamwork and collaboration on assigned accounts and within the agency overall.
Play a strong leadership role in New Business development and in identifying opportunities to grow existing businesses organically.
Responsible for representing and communicating the agency’s creative and business vision, company philosophy, methodology and capabilities to current and potential clients, the industry and to the public.
Participate in recruitment efforts for the department by reviewing portfolios and interviewing.
Requirements
12+ years of experience.
Evidence of creative ability/talent (e.g. book of work).
Strong client-facing experience and presentation skills.
Exceptional management skills and strong leadership skills.
Assisting the team in developing high-quality clinical and promotional documents while demonstrating a good grasp of scientific and medical content.
Preparing renewals of existing materials with updates to sourcing, sign offs, qualifiers etc.
Reviewing content to ensure consistency and accuracy.
Proofreading documents
Completing medical writing projects on time and on budget while adhering to regulatory standards (PAAB, ASC, Company Standard Operating Procedures, client standards, and Company and/or client-approved template with support from the writing team
Maintaining document history and managing version control of documents by following the OH process. .
Serving as a peer reviewer during internal reviews and participating in brainstorms and ideation sessions.
Reviewing statistical analysis plans and table/figure/listing specifications for appropriate content and for grammar, format, and consistency.
Requirements
Interest for both science and communications, copywriting, simplifying information
Team player who is eager to collaborate.
Solutions-oriented and resourceful.
Accountability, independence, and mindfulness of others.
Support Art directors: making updates to existing pieces, applying client comments, copy updates, developing French layout from approved English layouts, sourcing images, formatting powerpoint client and Agency presentation, etc.)
Working in collaboration with sr. team members to brainstorm and develop new concept ideas
Execute layouts to deliver on objectives of project briefs; updates as needed.
Oversee consistency across pieces, compliance with regulatory bodies, and manage evolution of your brands from creative perspective.
Collaborate with copywriters and production teams
Requirements
Strong graphic design skills and attention to detail
Team player who is eager to collaborate.
Solutions-oriented and resourceful.
Accountability, independence, and mindfulness of others.
Interest in science, health and marketing, with a desire to keep learning.
Meticulous – attention to detail is a must.
Avid listener, learner and contributor.
Demonstrate skill in conceptual development and design when new creative is required.