Ensure all events are aligned to Microsoft’s strategy.
Provide pre-event coordination and execution. Includes, but is not limited to: newsletter communications, welcome packets, awareness tele-campaigns, registration/cancellations, platform feedback, collateral material, order device bar giveaways, host travel, catering, parking, venue, security, permits, etc.
Ensure ROMI (return on marketing investment) and event measurement requirements are orchestrated effectively:
Obtain event measurement requirements from marketers.
Communicate event measurement requirements to event set-up and measurement resources.
Drive on-going improvements in efficiency of event execution/set-up:
Help to evaluate and implement recommendations provided by marketing teams.
Ensure event debrief is executed to collect and document learnings and improvements for the future.
Share case studies with the community to improve results, foster collaboration and avoid issues.
Partner closely with Experiential Marketing Lead to build programs to enhance customer experience at events.
1 - 2 years of virtual event/live event (agency or client side) experience required.
Proven experience in all aspects of successful event management, ideally onsite, offsite and virtual but with an interest in setting up the Canadian events team for success.
Bilingual French/English required.
Strong proficiency in Microsoft Excel required.
Foundational understanding of business, systems and process analysis required.
Exceptional written and verbal communication skills.
Keen attention to detail.
Ability to craft and articulate persuasive points of view to support recommendations with stakeholders.
Demonstrated skills in relationship management, cross-group collaboration and conflict resolution.
Self-starter with a proactive attitude and a desire to find creative solutions.
Team player: focus on winning as a team rather than individually.
Open-minded: work effectively across different teams and personalities.
Cool-headed: approach challenges with patience and an even-temper.
Drive for results: be persistent and know when to research vs. when to make a quick decision.
Knowledge of Microsoft brand and products an asset.
Efficiently and effectively manage day-to-day problems, and communicate effectively in difficult and time sensitive situations.
Understand when (and why) to escalate issues.
Facilitate meetings, and ensure the team receives clear direction for next steps
Drive creation and ownership of project scope, detailed project plans and timelines, resourcing, priorities, deadlines, deliverables, schedules and financials in collaboration with Program Manager and account teams.
Work closely with account, design and studio teams to efficiently plan and execute campaigns.
Coordinate with Studio Director and Production Managers to plan deliverable output, photoshoot bookings, food ordering and successful delivery of production deliverables.
Proactively set and manage client expectations on an ongoing basis throughout a project’s lifecycle.
Be the day-to-day client and agency partner point-of-contact for all project related tasks.
Building strong working relationships with agency clients & partners to establish a role as trusted advisor and partner
At least 4 years project management experience - preferable within the ad agency environment
At least 2-3 years client management experience
Experience working within restaurant or retail communications/advertising is considered an asset
Experience working with print and motion studios is considered an asset
Demonstrated ability to manage multiple, concurrent projects within strict deadlines and budgetary constraints
Experience with financial management and tracking, resource management and timeline creation
Proficient in project management methodologies
Can thrive in an organized and chaotic environment
Enthusiastic Problem Solver; solution-oriented and critical thinker
Excellent communication skills - written and verbal